Shipping policy

Thank you for shopping with Sizmat. Below are the terms and conditions regarding our shipping process.

1. Shipping Coverage

We currently deliver all over Pakistan.
For international shipping inquiries, customers may contact us at:
📧 shahroozfaheem40@gmail.com
📞 +92 302 7703306

2. Order Processing Time

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In case of high order volume, processing time may be slightly delayed.

3. Delivery Time

  • Estimated delivery time: 3–7 working days (depending on city/location).

  • Remote areas may require additional delivery time.

  • Delivery timelines are estimates and not guaranteed.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping offers (if any) are subject to change without notice.

5. Order Tracking

  • Once your order is shipped, tracking details (if available) will be shared via SMS or email.

  • Customers are responsible for tracking their shipment.

6. Delivery Issues

  • Sizmat is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

  • If incorrect shipping details are provided by the customer, we will not be responsible for failed delivery.

7. Damaged or Missing Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

  • Provide clear pictures and order details for quick resolution.

8. Failed Delivery Attempts

  • If the customer is unavailable at the time of delivery, the courier may attempt redelivery.

  • In case of repeated failed attempts, the order may be cancelled.